Privacy Policy

T21 Drips – Privacy Policy

T21 Drips (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Policy describes the types of information we may collect from you, how we use it, and your rights regarding that information when you use our website, mobile application, and services (collectively, the “Platform”).

By using our Platform, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name, address, phone number, and email

  • Date of birth and gender

  • Payment information

  • Health history and wellness-related details you provide in connection with your treatment

b. Automatically Collected Information

When you use our Platform, we may automatically collect:

  • IP address, device type, and browser type

  • Location data (if enabled)

  • Pages visited and actions taken on our Platform

c. Information from Third Parties

We may receive information about you from payment processors, healthcare providers, or referral partners.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage your treatments and appointments

  • Process payments and send booking confirmations

  • Communicate with you about your services or promotions

  • Maintain the safety, security, and integrity of our Platform

  • Comply with legal obligations and professional standards

3. How We Share Your Information

We may share your information with:

  • Licensed Healthcare Providers – to perform your treatments

  • Service Providers – such as payment processors, scheduling tools, and IT support

  • Legal Authorities – if required by law, court order, or to protect our rights

  • Business Transfers – if T21 Drips merges, sells, or transfers assets

We do not sell or rent your personal information to third parties for marketing purposes.

4. HIPAA and Health Information

When applicable, your health information is protected under the Health Insurance Portability and Accountability Act (“HIPAA”).
All independent medical providers working with T21 Drips are responsible for complying with HIPAA privacy and security rules regarding your protected health information.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your personal information

  • Correct inaccuracies in your information

  • Request deletion of your personal information (subject to legal and medical record retention requirements)

  • Withdraw consent for certain data uses

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we discover we have received such information, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our Platform with an updated effective date. Continued use of our services after changes means you accept the updated Policy.